Magic Men wishes to advise you of the following Terms & Conditions concerning our cabaret show, tickets & functions held at our venues. Guests must be over the age of 18 years old and must be able to provide government I.D to guarantee entry. We practice responsible serving of alcohol and reserve the right to monitor and control the serving of alcohol in compliance with the law. All promotions, packages, tickets and venues are subject to availability and at the discretion of Magic Men. A 2% surcharge applies for all Visa and Mastercard credit card payments.
REFUND POLICY for tickets booked to the stage show
Where the purchaser has bought tickets to attend our stage show or touring show through us direct or through a 3rd party platform (such as Eventbrite, Trip Advisor, FeverUp, Megatix, or Ticketek). Purchased tickets for the stage show are non-refundable, non -redeemable and non-transferable to another person. Please select the date carefully and contact us if you have any enquiries - we allow a one-time free change of date only (subject to approval and applicable to the same event series only). If an event is rescheduled/cancelled, you will be offered equivalent seats at the rescheduled event or you reserve the right to choose to take a refund or credit note valid for up to 2 years.
REFUND POLICY FOR HOME VISIT PERFORMERS AND WAITERS
If you have paid your deposit on a performer, entertainer or waiter, and it is confirmed by our staff member. If you decide to cancel your booking for any reason such as “change of mind” or “event is not going ahead” after paying your deposit, you will forfeit your deposit. We allow one free change to your booking date/package, this is to help you keep the initial deposit you have made and use it for another occasion and time in the future. Any subsequent changes after this will incur a further deposit equivalent to the one initially made to keep the booking still. Please note, we understand that unforeseeable events (specifically deaths, wedding cancelled, sickness and unforeseen accidents) do occur, with that in mind we do allow one change to the booking free of charge. All our offerings are subject to availability. We reserve the right to change our rosters where we deem fit.
REFUND POLICY for group functions & packages
Where the hirer has placed a deposit to 'reserve the date' for their group and we have confirmed that the deposit is received and function is now held for the hirer.
1. The hirer may cancel their booking within 7 days of DEPOSIT PAYMENT, and receive their deposit back in full less the administration fee (20% of the deposit). This is subject to Magic Men management's discretion. This does not include bookings made on the week of the actual event.
2. If the hirer cancels their booking after 7 days of booking (or books within the week of the event), their deposit will not be refunded.
3. If the hirer cancels their booking within the week of the actual event, Magic Men reserves the right to forfeit your deposit and may seek further costs to cover expenses outlaid. No credit note will be considered. Before contacting us to cancel your package because your event is not going ahead or the party is cancelled, please consider a change of date as a way to keep your deposit and use it for a girls night out on another date. We allow one free change to your booking date/package (excluding modifications done for bookings on the week of the event). Any subsequent changes after this will incur a further deposit equivalent to the one initially made to keep the booking still.
CREDIT NOTE POLICY for show functions and home visits
1. All credit notes are issued via email only. Please keep a copy or screenshot of the email trail since this will be required upon rebooking.
2. All credit notes are valid for a standard 24 months from the date of issue unless stated otherwise upon issue.
3. All credit notes can only be used to rebook once. Before contacting us to enquire, please note that all credit notes are determined by a certain amount. The amount issued will be the set amount valid for use upon rebooking. If a credit note is rebooked for a lower amount than the set amount, the difference between both will not be refunded. If a credit note is rebooked for a higher amount than the set amount, the difference will be shouldered by the client. All credit notes are non-refundable but are transferrable upon the approval of Magic Men; terms of use are final.
STAGE.LIVE SHOW PARTICIPATION WAIVER
MML ENT PTY LTD ACN: 623 467 970 T/as Magic Men Live.
By purchasing a ticket and/or attending the Magic Men cabaret show (the “Event”), you agree to the following Terms of Entry. These terms form part of the conditions of sale and entry and are legally binding.
- Participation Waiver and Assumption of Risk The Event involves recreational activity, including music, lighting, audience interaction, and potential physical contact with performers. You may be invited on stage to sit in a chair while a male performer dances in proximity. Participation may occur while under the influence of alcohol. You voluntarily assume all risks associated with participation, including physical or psychological injury, distress, or aggravation of pre-existing medical conditions, pursuant to the doctrine of Talem qualem (egg shell skull rule).
- Jurisdiction-Specific Risk Warning The following warning is issued pursuant to applicable civil liability legislation in the jurisdiction where the Event is held:
- NSW – Civil Liability Act 2002 (NSW), s5M: This recreational activity involves a significant risk of physical harm. You participate at your own risk.
- QLD – Civil Liability Act 2003 (Qld), s17–19: Participation may expose you to obvious risks of injury. You voluntarily assume these risks.
- VIC – Wrongs Act 1958 (Vic), s14–15: This activity carries inherent risks of physical and psychological harm. You accept these risks.
- WA – Civil Liability Act 2002 (WA), s5I–5J: You are engaging in a recreational activity involving obvious risks. No duty of care is owed for harm resulting from those risks.
- SA – Civil Liability Act 1936 (SA), s38–39: This activity involves risks that may result in injury. You participate at your own risk.
- TAS – Civil Liability Act 2002 (Tas), s19–20: Recreational participation may result in physical or mental harm. You accept all associated risks.
- ACT – Civil Law (Wrongs) Act 2002 (ACT), s94–95: This recreational activity involves obvious risks. You accept these risks by participating.
- NT – Personal Injuries (Liabilities and Damages) Act 2003 (NT), s8–10: Participation involves risks of injury. You accept these risks.
- Medical Disclosure You declare that you have disclosed any relevant medical or psychological conditions that may affect your ability to safely participate. Failure to disclose does not limit the effect of this waiver.
- Release and Indemnity To the fullest extent permitted by law, you release and discharge the Event organiser and its affiliates from any liability for personal injury, mental harm, or property damage arising from your participation, whether caused by negligence or otherwise. You agree to indemnify the organiser against any claims arising from your conduct during the Event.
- Behavioural Standards Policy The organiser reserves the right to refuse entry or eject any attendee for disruptive, aggressive, unsafe, or inappropriate behaviour. No refunds will be issued for ejection due to breach of these standards.
- Photography and Media Consent You consent to being photographed, filmed, or recorded during the Event. You grant the organiser the right to use your image, likeness, voice, and performance for promotional, marketing, and commercial purposes in any media, in perpetuity, without compensation. If you do not wish to be photographed or filmed, you must notify staff prior to entry. You may withdraw consent at any time by contacting the organiser; reasonable efforts will be made to exclude your image from future use.
- Privacy and Data Collection Personal information collected during ticketing or attendance may be used for operational, promotional, and marketing purposes in accordance with the organiser’s privacy policy. Your data may be disclosed to third-party platforms, including those hosted outside Australia. For details, refer to the organiser’s privacy policy or contact [insert contact details].
- Public Health and Safety You acknowledge that attendance may carry public health risks. The organiser complies with all applicable health directives. You waive any claims arising from illness contracted at the Event.
- Governing Law These Terms of Entry are governed by the laws of the state or territory in which the Event is held. Any dispute shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.
PHOTOGRAPHY AND MEDIA CONSENT
The Event Organiser By attending the Magic Men Live cabaret show (the “Event”) organised by
MML ENT PTY LTD ACN: 623 467 970 T/as Magic Men Live, I acknowledge and agree:
Consent to Photography and Filming I understand that the Event may be photographed, filmed, or otherwise recorded by the Event organiser or its authorised representatives. This may include images, video, or audio recordings of audience members, including myself, whether individually or in groups.
Use of Image and Likeness I grant the Event organiser and its affiliates the irrevocable right to use, reproduce, publish, broadcast, distribute, and otherwise exploit my image, likeness, voice, and performance captured during the Event for promotional, marketing, advertising, archival, or commercial purposes, in any media format (including social media, print, digital, and broadcast) and in perpetuity, without compensation or further notice.
No Expectation of Privacy I acknowledge that the Event is held in a public or semi-public setting and that I have no reasonable expectation of privacy regarding my appearance at the Event.
Waiver of Claims To the fullest extent permitted by law, I waive any right to inspect or approve the finished product or any use to which my image or likeness may be applied. I release the Event organiser and its affiliates from any claims, demands, or causes of action arising out of or in connection with the use of such media.
Opt-Out Procedure If I do not wish to be photographed or filmed, I understand that I must notify Event staff prior to entry and that reasonable efforts will be made to accommodate my request, subject to the nature of the Event. Event Organiser Contact Details: “For questions or to withdraw consent, contact [insert organiser’s email and phone number]. **Personal Information Definition Under the Privacy Act 1988 (Cth), images or videos of identifiable individuals are considered personal information.